Discord Guide: What Parents, Educators, & Students Need to Know
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This Discord app guide will help VIP members learn
- How Discord helps predators connects with your students via voice, video, and text chats based on similar interests
- Why watching live streaming games and internet videos increases screen time troubles for your kids
- Learn 7 reasons kids want to be on Discord and how how they connect with strangers
- Learn why parents should care about Discord
- See 4 real-world news articles about Discord dangers
Unlock this video to learn what you can do to keep kids safe on Discord
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This is great info, thanks for giving me some ideas on how to start a dialogue with my teen!
Parent VIP Member
Josh's presentation about social media was unbelievably fantastic. Our students learned so much about what kids should and shouldn't be doing. The fact that it is such a thoughtful process made it all worthwhile.
Director of College Advising
Educator Webinar Attendee
This webinar is a very helpful eye-opener on the apps that are popular with my students.
Educator Webinar Attendee
This app is listed in the SmartSocial.com Green Zone.
This app is not safe for students to use unsupervised, but a Green Zone app can serve a positive purpose to help a student to navigate social media and someday build an online brand. Read more below to find out why this app is in the Green Zone.
This app is listed in the SmartSocial.com Gray Zone.
Gray Zone apps often contain lots of private & disappearing messages, and strangers can use this to chat with students. Parents should participate in these apps with students to keep them safe. This zone can be a great place for family time since many of these apps can be entertaining, and let your students express themselves. Read more below to find out why this app is in the Gray Zone.
This app is listed in the SmartSocial.com Red Zone.
Red Zone apps often have lots of anonymous features, adult content, and easy contact with strangers. Supervision is strongly suggested on each of these apps or move your kids to a safer zone. All apps require parental supervision, these apps more than others. Read more below to find out why this app is in the Red Zone or view our list of 100+ Apps to find a safer app with your student.
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This trend is categorized as a Dangerous Social Media Challenge.
Viral challenges encourage students to do dangerous things to garner likes, views, attention, and subscribers. These challenges can be found across several social networks and may encourage students to perform dangerous activities. SmartSocial.com keeps parents updated on these social media challenges before an incident may occur in your community.
Kids want to chat online with their friends and with others who have similar hobbies, such as video games. The Discord app makes that possible, but also creates the
opportunity for students to see unwanted content or have contact with strangers.
Discord is a free voice, video, and text chat app. Like many chat apps, the company Discord doesn’t put out dangerous content themselves, but users may target other users with harmful images and messages. If your student’s Discord discussions allow random people to join, there’s a good chance they might come across something inappropriate.
Discord says a user talks "upwards of 4 hours per day on the platform" (Discord).
This app guide explains the dangers of Discord and what parents can do to make the app safer for students.
Parent and educator training video
What is Discord?
- Discord connects users via voice, video, and text chats based on similar interests
- Users can live stream games and internet videos
- Discord started as an app for gamers, but it has branched out to become a general use platform where users chat about various topics
- Users can access the service via an internet browser, PC, or mobile device
- Discord markets itself as “a place where everyone can be themselves,” which often encourages students to make risky decisions they might not normally make (Discord Safety)
Why do kids like Discord?
- While playing a game like Minecraft or Roblox, users can set up and share Discord groups to communicate with other players during the live gameplay, then continue to communicate (even when they aren’t playing)
- Users can send videos, audio, photos, GIFs, texts, and music through the app
- A user account is “pseudonymous” meaning beyond a self-reported age verification when signing up and the user’s email address or phone number, users are anonymous
- Discord users can connect with others by:
- ~Joining a public group called a server (there are 100,000+ public servers with topics ranging from games to studying to sexuality)
- ~Joining a private server they were invited to through Discord or any other source outside the app (like chat in another game)
- ~Create their own private server and invite their friends
- ~Send and receive one-on-one private messages
Where is Discord available?
Apple App Store Rating: 17+
Google Play Rating: T (for Teen)
Play online at: https://discord.com/
Developer’s Website: Discord (Based in USA, Owned by Discord Inc.)
Why should parents care?
- Most groups are limited to 10 users but there are some servers on the app that host 100,000+ members
- Users can join and participate in public communities that anyone can follow or participate in or users can join “private spaces” that can be seen only by other members
- ~Direct communication with strangers can exist in either type of space
- Cyberbullying can be an issue when users belittle other users or exclude friends from group chats
- Students can easily come across abusive language in chats
- To view content that is tagged NSFW (Not Suitable For Wumpus/Work), users must confirm that they are 18 or older
- ~There is no age verification process
- Anyone can create a group chat server and some parents report that it can be easy for strangers to message students through the app
- It can also be easy for students to hide private messages
- The app is free, but in-app upgrades are available
Discord in the news
An alleged plot to kill a Willetton Senior High School teacher and set fire to the schoolroom was mapped out on a gaming chat app with settings that make it impossible for parents to monitor.
Predators contact users on [social media], acting like peers in an attempt to groom them online. This might lead to them doctoring an image of the teen or even just soliciting a nude image or video, which the predator then trades online with other predators in social media chat groups such as... Discord, and others... It’s a form of currency… Most offenders have a specific age range they are interested in and trade those images accordingly” said the Wyoming Division of Criminal Investigation’s Internet Crimes Against Children unit.
[One suspect] was using the app, Discord, to upload and share child pornography… He told authorities the user profile that had the image [a female under the age of 10 showing her genitals] was his and he had uploaded it to a chat group in Discord that trades child pornography.
In case you haven’t heard of it, there’s plenty of good, but also a lot of bad and ugly. How ugly? Like, 9/11 jokes, racist memes and kids telling each other, 'Go kill yourself.'
What parents say about Discord
As with any social app or site, there is no way to prove the person your kid is chatting with is actually another teen, adult, or online predator. My daughter used the site with Minecraft and most of the discussions did not center around gameplay.
We discovered this app was on our 13-year-old daughter's phone. We were shocked to see some of the content that she was being exposed to within some of the closed server chat rooms. The scope for use by predators as a gateway and then as tool to groom children is extremely high.
I’m too upset right now to make much sense- but my child (13) has been accessing this at another parent's house “to keep in touch with friends from school”.
Discord updates in 2022
- Discord updated its terms of service and Community Guidelines in March 2022 to “help make Discord a safer place for everyone” (Source: Discord blog)
As Discord has evolved, it’s become clear that not all spaces on Discord are the same.
- Discord says they are working to help users clarify the difference between public and private spaces and how to appropriately use each
- The term NSFW (Not Safe for Work) was used to mark content that was not appropriate for users under 18-years old. This term will no longer be used and adult topics will be listed as “age restricted”
Our Community Guidelines ensure everyone finds belonging, but not at the expense of anyone else.
- The Discord Trust & Safety team says they review reports by other users and moderators and may issue warnings, remove inappropriate content, suspend/remove accounts, and potentially report to local law enforcement. Guidelines include topics such as:
- Respect Each Other
- ~Covers topics like harassment, hate speech, threats of violence or harm to others, pornographic or sexually suggestive content, promotion of suicide or self-harm, depiction of excessive violence, and more
- Be Honest
- ~Covers misleading or false information or the distribution of content about hacking, pirated content, or stolen goods
- Respect Discord
- ~Covers topics such as spam and disrupting other people’s experience, promotion of illegal activities or dangerous behavior, and more
What can parents do?
- Ask your student if they have used Discord to chat with friends during online games or other activities
- If they have used Discord, talk with them about what they see as the benefits of using Discord and what they do with it
- Ask to see your student’s Discord profile including their username and profile image (consider using a bitmoji or avatar as a profile image, not an actual selfie photo)
- Remind your students that it is impossible to know if someone is who they say they are online and on apps like Discord
- Download Discord and use it. Ask your student to show you how to use it so you can try it out yourself before deciding if it is safe for your family
- As a family talk about how “anonymous” content can easily be shared publicly and how predators piece information together to discover your real identity
- Assure your students that they can come to you if they see or experience anything that doesn’t seem right, or makes them uncomfortable on Discord or any app
- ~Follow the Discord reporting process for any dangerous or illegal content they come across (including porn or content that glorifies or promotes self-harm)
- Help your student make a plan for what to do if they are sent links or files and how to know if they are suspicious
Tips to talk with your student
- Start with a conversation with them about why THEY like the app and who they like talking to
- Sit down shoulder-to-shoulder and ask them to show you what the app is like, but don’t criticize what you see--keep an open mind
- Download the app yourself and have your student help you set it up-they are the experts!
Parent & student training video
Use in-app settings to keep students safe
- As always, use a secure password and DO NOT repeat a password you use in another account (your family can consider using a password manager like Dashlane that will create and store passwords for you)
- ~While Discord offers two-factor authentication, students will be highly hesitant to use this extra step
- Set your privacy and safety settings to the “Keep me safe” options to scan and delete messages that contain explicit media content
- Friend request settings:
- There are 3 choices: Everyone, Friends of Friends, Server Members
- If you don’t want your students to get ANY friend requests, you can deselect all three options
- Safety tips for adding friends:
- On the Add Friend screen, don’t use “Find your friends,” which syncs your contacts from your phone
- Don’t use “Nearby scan,” which gives the app permission to use Bluetooth and WiFi to find friends physically near you. This makes your location available for others to see as well
- Direct messages (DM) settings:
- Turn off “Allow direct messages from server members” to block DMs from users in a server who are not on your friends list
- If you joined any servers prior to turning this off, you must adjust your DM settings individually for each server
- To set an explicit content filter for direct messages:
- Go to User Settings, select Privacy & Safety
- There are 3 choices:
- Keep me safe - Images and videos in all direct messages are scanned by Discord and explicit content is blocked: This is our recommendation for students
- My friends are nice - All direct messages sent by users who are not on your Friends List are scanned and explicit content is blocked
- Do not scan - With this setting, none of the direct messages you receive will be scanned or blocked for explicit content
How to block and report other users
- Blocking another user will remove them from your friends list and they will no longer be able to DM you
- Old messages will remain until you delete them, but new messages they attempt to send you will be hidden
How to report behavior on Discord
- Community Guidelines are found on many social media platforms
- Quick enforcement is dependent on users finding the infractions, users reporting the violations, and the safety team reviewing and taking action
- Discord requires the Message Link in a report to investigate the issue
- If a user sees an infraction on Discord on the website:
- ~Right click on the inappropriate message and click “Copy the Message Link”
- ~Click “Submit a request” at the top of the Help Center page or go to https://dis.gd/request and fill out the form selecting "Trust & Safety" as the subject
- If a user wants to make a report from the app:
- ~Tap and hold the message to bring up the menu
- ~Tap “Select message” and fill in the report information
It’s important for parents to use Discord’s in-app security settings, but not to rely solely on them to keep your students safe. Your best bet for keeping students safe on the Discord chat app is keeping an open dialogue about what they’re doing and who they’re talking to.
Mom Talk podcast with Beth & Andrea discussing Discord
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